Last updated September 28, 2021
While not necessarily personally identifiable, we may collect and store information that you provide to us via the Sites, in one of our retail stores, or that you provide to our Customer Service Department, as further described below.
We may collect certain Personal Data provided by our customers, including but not limited to names, date of birth, gender, social media accounts, billing and shipping addresses, email addresses, telephone numbers, credit card numbers and/or expiration dates. Some examples of when such collection may occur are as follows:
We also may obtain, collect and aggregate information (including Personal Data) provided to us by our marketing service providers and other vendors.
The above section provides examples of the Personal Data that we may collect through the Sites and the manners in which we may use such Personal Data. If you do not want us to collect your Personal Data, please do not provide it to us. You can update your information or change your marketing and subscription settings by accessing your account via the Sites (see below section entitled “How Can I Access, Correct and Update My Personal Information?”). Residents of California, Canada and the EU should read their respective Notices below.
When you use the Sites, including by browsing our merchandise and/or contacting us with inquiries, we collect certain non-identifiable information (“Non-Personal Data”) and receive such information from various third parties. Non-Personal Data cannot be used to specifically identify you. The Non-Personal Data we collect includes, without limitation, Internet Protocol (IP) addresses, Internet browser information, other characteristics of the device you are using to access the Sites, domain names of your Internet Service Provider (ISP), your approximate geographic location, a record of your usage of our Sites, and the time of your usage. This information is used to analyze and to improve the Sites and to provide our customers with a fulfilling shopping experience. Non-Personal Data may be combined with Personal Data, but for data that remains non-personally identifiable, it will still be viewed as Non-Personal Data. We provide additional information on our Non-Personal Data collection below.
Cookies and Other Session Identifiers
We may use Flash cookies and other similar technologies, which allow a website to store certain information locally on an individual’s computer or device and then access and use that information to enhance and facilitate certain Site experiences, processes and functionality. Flash cookies are different from other cookies and may not be removed in the same manner. More information about both kinds of cookies is available at www.allaboutcookies.org.
We also use web beacons (also known as “clear GIFs” or “pixel tags”) for similar purposes as cookies. These beacons are typically one-pixel images that are embedded in the Site or in a communication, such as an email message. These technologies help us to verify when a certain page of a Site is viewed, when a message is opened and when links or other content in a message are clicked or viewed.
Mobile Access and Social Media Platforms
How Can I Access, Correct and Update My Personal Information?
You can access, correct and/or update certain personal information that you have provided to us within the “My Account” area of the Sites, or if you filled out an information card in-store (in print or digitally), you can request that a sales associate update your customer profile. How We Use the Information Collected?
Personal Data: We may use Personal Data as necessary and to fulfill your requests, including in the following ways:
Do We Share Your Information?
In general, we do not share personal information about you with third parties for third party marketing or advertising purposes. However, we do share personal information with third parties for the following purposes:
Other uses: If we intend to use any Personal Data in any manner that is not authorized herein, we will inform you of such anticipated use prior to, or at the time at which the Personal Data is collected and obtain your consent prior to such use.
As noted above, Non-Personal Data does not and cannot be used to personally identify you. We may use such information for any lawful purpose, including sharing Non-Personal Data with our marketing partners, advertisers and others from time to time. This information is generally shared in an aggregated form.
How We Protect Your Personal Data
We use a variety of industry-standard security technologies and security measures including Secure Socket Layer (SSL) encryption technology to help protect your Personal and Non-Personal Data from unauthorized access, use, or disclosure. We also make reasonable efforts to restrict access to Personal Data to employees, contractors and agents who need to know the information to provide or improve our services. Unfortunately, no transmission of data is guaranteed to be completely secure, therefore any transmission of Personal Data is done at your own risk and we assume no liability for any damage suffered by you caused by the interception, alteration or misuse of information during transmission. Please keep this in mind when disclosing any Personal Data.
Please note that you can play an important role in the security of your Personal Data. For example, if you elect to set up an account on the Sites, you will be asked to provide a valid email address and password. We recommend you select a password with at least 8 characters and consider adding numbers or special characters to further strengthen your password. In order to help protect your personal information, you should be careful about providing your password to others and change it periodically. If you become aware of any loss, theft or unauthorized use of a password or any issue of security with regard to our Sites, please contact us at firstname.lastname@example.org.
We do not and will not, at any time, ask you to provide your Personal Data or other personal information in a non-secure or unsolicited email or telephone communication. If you receive such an email, please contact us to bring it to our attention. Identity theft and “phishing” are of great concern to us. For more information about phishing, visit the Federal Trade Commission at http://www.consumer.ftc.gov/articles/0003-phishing.
What Choices Do I Have Regarding my Personal Data?
We are dedicated to respecting the choices you make and communicate to us regarding your Personal Data. You can update your contact information or change your subscription preferences through a User Account on the Sites (if you have one). In addition, you may:
Third Party Advertisers
What Happens When I Link To or From Another Website?
The Sites may contain links to other websites not operated, controlled by or affiliated with us. The policies and procedures set forth herein do not apply to such sites. The owners and operators of all those sites are responsible for all Personal Data and Non-Personal Data provided, collected, maintained, stored or otherwise disclosed on those sites, if any. Third party links on the Sites do not imply that we endorse or have reviewed the third party sites, including their privacy policies. Please contact those sites directly for information on their privacy policies.
Please note that our Sites are not configured to respond to “Do Not Track” browser settings. For information about “Do Not Track” visit www.allaboutdnt.org.
Protecting the privacy of children is extremely important to us. Our Sites are not directed at children under the age of 13, and we do not knowingly collect or intend to collect Personal Data from anyone who is under the age of 13. If we become aware that we have inadvertently received personal information from a visitor under the age of 13 on our Sites, we will endeavor to delete the information from our records.
Cross-Border Personal Data Transfer
User Generated Content
Our Sites enable users to post their own content, for example by writing product reviews. You should exercise caution if you decide to disclose your personal, financial or other information in a submission. We are not responsible for user generated content and it remains the sole responsibility of the person who submitted it.
How to Contact Us
Solutions to Process, LLC
234 Promenade Ln Cantonment, FL 32533
– Monday through Friday 9am to 5pm (PST)
California law defines “personal information” broadly as information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. This California Notice also uses that definition for personal information.
California law provides you the right to request:
We may make changes to this California Notice, and may apply any changes to information previously collected, as permitted by law. When we make material changes to this California Notice, we will notify you by posting the updated California Notice on our website, and we will update the effective date at the end of this California Notice.
This California Notice is effective December 31, 2019.
What personal data do we collect and why?
We collect your personal data when you place an order, call our customer service, sign up for our marketing communications, and browse or use our Site. The data we collect includes details you provide to us, such as your given name and surname and your shipping and billing addresses. We also collect data regarding your shopping habits and the pages and products you have viewed from your use of the website. We use this data to:
Under the Law, we must have a valid legal basis to process your data. In most instances, we will process your data because we have a contract with you e.g. to deliver your purchases or to provide you with other services you have requested. We will also use your personal data to send you sales and marketing communications that we believe may be of interest to you if we have your explicit consent for this activity, or if you are an existing customer where we have a legitimate interest in communicating with you. You can opt out of sales and marketing communications from us at any time.
Who will process your data?
Your personal data will be processed by KAT Apparel , as the data controllers, and may also be processed by other affiliate and partner companies acting under our instructions, including external service providers to help meet our business needs and may share your data with these providers. These providers have been selected after an evaluation process and chosen for their experience, security, and reliability. They will process your data only under our instructions. KAT Apparel and some of these providers and companies may be based in non-EU countries. Where this is the case, the transfer of your personal data to these countries is carried out in compliance with the guarantees provided by law.
How long do we keep your data?
We will not retain your personal data for longer than is necessary to fulfil the purposes for which you provided that personal data, unless the law permits or requires that we retain it for longer. The retention period varies depending on the purpose of the processing. For example, the data collected during your purchase of goods on the Site are retained in accordance with local tax law (seven years in the US), while those data used to send you our marketing communications are retained until you ask to be unsubscribed.
What are your rights regarding your personal data?
Under the Law, you have the right to:
You can exercise these rights at any time by filling out this form here: calling 850-469-0977 or writing to the Privacy Rights team at Solutions to Process, LLC, 234 Promenade Ln Cantonment, FL 32533
If you believe that the processing of your personal data has been carried out unlawfully, you can file a complaint with the supervisory authority responsible for compliance with the rules on personal data protection in your jurisdiction. In the US, the complaint should be presented to the Information Commissioner’s Office.